This Privacy Notice for Text Torrent, INC (doing business as Text Torrent) ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you interact with our services ("Services"), including but not limited to when you:
Questions or concerns? This Privacy Notice is intended to help you understand your rights and our responsibilities when it comes to the handling of your personal information. We are the entity responsible for determining how and why your information is processed. If you do not agree with our policies or practices, we advise that you refrain from using our Services. For further questions or concerns, please contact us atinfo@texttorrent.com.
This summary outlines key highlights from our Privacy Notice. For more comprehensive details on any of the topics below, please refer to the full sections of this Privacy Notice or use the Table of Contents to navigate to the area most relevant to your inquiry.
When you visit, interact with, or use the Services offered by Text Torrent, we may process personal information depending on how you engage with our platform, the preferences you express, and the features or functionalities you use. [Learn more about the personal information we collect.]
We do not process information categorized as “sensitive” or “special” under certain privacy laws—such as information revealing racial or ethnic origin, religious beliefs, or sexual orientation.
No. We do not obtain personal information about you from external third-party sources. All data processed by us is either provided by you or generated through your use of our Services.
We process your personal information to operate, improve, and maintain the Services; to communicate with you; for internal security, fraud detection, and compliance with legal obligations; and in limited cases, based on your explicit consent. We only process your information when a lawful basis permits us to do so. [Learn more about our data processing practices.]
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with service providers or partners who support our core infrastructure (e.g., Twilio for SMS delivery or Stripe for payment processing), but only as necessary to operate our Services and in accordance with contractual obligations. [Learn more about how we may share your data.]
We implement appropriate administrative, technical, and physical safeguards to protect your information. However, no online system is entirely immune to unauthorized access, and while we strive to maintain a secure platform, we cannot guarantee the absolute security of your information. [Learn more about our security measures.]
Depending on your geographic location, applicable data protection laws may provide you with specific rights regarding your personal information—such as the right to access, correct, delete, or restrict the processing of your data. [Learn more about your rights.]
The most efficient way to submit a request to exercise your privacy rights is by submitting a formal data subject access request or contacting us directly. We will assess and respond to your request in accordance with applicable legal requirements.
To better understand how we manage your personal information, please review this Privacy Notice in its entirety.
In Short: We collect personal information that you voluntarily provide to us.
We collect personal information that you choose to provide to us when you register for an account on the Services, express interest in learning more about our platform or offerings, engage with customer support, or otherwise interact with us directly.
The personal information we collect depends on the context of your interaction with Text Torrent, the features you utilize, and the preferences you select. This information may include, but is not limited to:
We do not knowingly process data that is classified as sensitive personal information under applicable data protection laws (e.g., racial or ethnic origin, religious beliefs, sexual orientation).
When you make purchases through the Services, we may collect information required to process your payment, such as your payment card number and associated security code. All payment-related data is securely handled by our third-party payment processor, Stripe. You may review Stripe’s privacy policy here:https://stripe.com/in/privacy.
If we offer the option to register using your social media account (e.g., Facebook, Google, X), and you choose to do so, we will receive certain information from that account, as described in the section titled “How Do We Handle Your Social Logins?” below.
If you use our Services via a mobile or web-based application, we may collect additional data, including:
This information is primarily used to ensure the functionality, security, and performance of our application and to support analytics, diagnostics, and troubleshooting activities.
All personal information you provide must be true, complete, and accurate. You agree to promptly notify us if any such information changes.
In Short: Certain technical data—such as your IP address and device type—is automatically collected when you interact with our Services.
We automatically gather some information when you access, use, or navigate the Services. While this data does not typically reveal your specific identity (e.g., name or direct contact details), it may include usage and device-related information such as:
This data is essential to maintain the functionality and security of the Services and is also used for internal analytics and system optimization purposes.
Like many digital service providers, we also collect data using cookies and related tracking technologies. For more information, refer to ourCookies and Tracking Technologiessection.
Our use of any data received from Google APIs (such as Google Calendar integrations, if applicable) is governed by theGoogle API Services User Data Policy, including theLimited Use requirements. We do not use this data for any purposes beyond those explicitly authorized by you or permitted by Google’s policy.
If you upload or import contact information into the Services, you must ensure that each contact has provided valid express consent to receive your communications. You agree to maintain verifiable proof of such consent (including the date, time, method, IP address, and opt-in content) and provide such proof upon our request or as required by law.
In Short: We process your personal information to deliver, maintain, and improve our Services, to communicate with you, to detect and prevent fraud or abuse, to comply with applicable legal requirements, and—where applicable—with your consent.
We process your information based on specific, legitimate purposes aligned with how you interact with the Text Torrent platform. These purposes may include:
We only process personal information when a valid legal basis exists to do so, including performance of a contract, compliance with legal obligations, protection of legitimate business interests, or where you have provided explicit consent.
In Short: We process your personal information only when we have a valid legal basis to do so under applicable law. This may include your consent, compliance with legal obligations, fulfillment of a contract, protection of your rights, or the pursuit of legitimate business interests.
We rely on a number of lawful grounds to collect, use, and process your personal data. These legal bases ensure that our data practices comply with applicable privacy and data protection laws, including—but not limited to—those in the United States and Canada. The specific legal basis we apply will depend on the nature of your interaction with our Services and the purpose for which the data is being used.
The legal bases we may rely on include:
If you reside in Canada, the following provisions also apply:
We may process your personal information based on your express consent or, where applicable, your implied consent. Consent may be withdrawn at any time, and we will cease further processing unless another lawful basis applies.
In some limited circumstances, Canadian privacy law permits us to process personal information without consent, including (but not limited to) the following scenarios:
We will always evaluate whether any such exception applies before proceeding with data processing without consent.
In Short: We do not share your personal information with any unrelated third parties.
Text Torrent, INC maintains strict privacy controls and does not sell, rent, or otherwise disclose your personal information to external third parties for marketing, advertising, or promotional purposes. All personal data collected is processed internally or through tightly controlled and contractually bound service providers solely for the purpose of operating, maintaining, and enhancing our Services.
We may share your personal information only under the following limited circumstances:
We do not allow access to your personal data for any other purpose and we do not authorize our service providers to use or disclose your information except as necessary to perform services on our behalf or to comply with legal obligations. If our data sharing practices change in the future, we will update this Privacy Policy and notify you accordingly, in compliance with applicable law.
We may also share user information if a phone number, message, or campaign is flagged by a carrier, regulator, or legal authority, for the purposes of investigating the matter and addressing compliance or legal concerns.
Third-Party Gateway Integrations If you connect a third-party messaging gateway (e.g., Twilio, Telnyx, Plivo) to the Services, you authorize us to process relevant account and message data for integration purposes. You acknowledge that such third-party providers have their own privacy practices, and we are not responsible for their data handling beyond the scope necessary to integrate with our platform.
In Short: We may use cookies and other tracking technologies to collect and store information about your interaction with our Services; however, we do not share this information with third parties for unrelated purposes.
Text Torrent, INC may utilize cookies and similar tracking mechanisms—such as pixels, web beacons, and embedded scripts—to collect certain information when you access or engage with our Services. These technologies serve essential purposes, including but not limited to:
These tools may be deployed on both our website and any subdomains, and are used to improve the efficiency and responsiveness of our platform. Some cookies are strictly necessary for the operation of our Services, while others are employed to help us analyze user behavior or personalize features.
In some instances, we may allow third-party partners and service providers to deploy their own tracking technologies within our Services for purposes such as:
Such technologies may collect information over time and across different platforms to deliver interest-based advertising. To the extent this type of data processing qualifies as a “sale” or “sharing” under applicable U.S. state privacy laws (e.g., California Consumer Privacy Act), you may have the right to opt out. See the section titled “Do United States Residents Have Specific Privacy Rights?” for instructions on exercising these rights.
We do not sell or disclose cookie-derived data to third parties for independent marketing purposes. All third-party tracking tools are bound by confidentiality and data use restrictions as defined in our service agreements.
We may use Google Analytics to gather traffic, usage, and interaction data for internal reporting. Google Analytics may collect information such as your IP address, device identifiers, browser type, referring URLs, and general demographic data (e.g., interests, age bracket) through its Advertising Features.
Google’s tools help us understand aggregate user behavior to better tailor and optimize the Services we provide. To manage or opt out of Google Analytics tracking:
For more detailed information about how Google collects and processes data, visit the Google Privacy & Terms page.
You can manage your cookie settings through your browser controls. Disabling certain cookies may affect the functionality or availability of some features of our Services. For more details about the types of cookies used and how to opt out, please refer to our Cookie Notice.
In Short: Yes, we offer certain features and tools powered by artificial intelligence, machine learning, or similar automated technologies as part of our Services.
As part of our ongoing effort to enhance platform performance, personalization, and user support, Text Torrent, INC may provide tools and features that incorporate artificial intelligence or machine learning technologies (collectively, "AI Products"). These AI Products are integrated into our Services to streamline functionality, assist in compliance messaging, optimize message writing, and support other business communication use cases.
Our AI Products are made possible through partnerships with trusted third-party providers (“AI Service Providers”), which may include organizations such as OpenAI or other authorized vendors. When you interact with these AI-powered tools, certain information—including message input and system-generated responses—may be processed by such providers to deliver the requested functionality.
In accordance with this Privacy Policy, any personal data processed in the course of using these AI Products may be shared with AI Service Providers for the sole purpose of delivering the feature or tool you are using. All processing is conducted under strict confidentiality and data protection obligations. You must not use the AI Products in any way that would violate our Terms of Service or the acceptable use policies of any AI Service Provider involved.
AI Products within the Text Torrent platform may include, but are not limited to:
These tools are meant to be assistive and optional; users maintain full control over message content and execution.
Any information submitted through AI-powered features is processed in alignment with this Privacy Policy and only for the purpose of delivering the AI functionality. We implement appropriate technical and organizational safeguards to protect your information when used in connection with AI Products, including contractual data protection agreements with our AI Service Providers.
We do not allow AI systems to access data outside the scope of the feature you are actively using, nor do we use AI to make any legally binding or high-risk decisions without human review.
Use of AI Products within the platform isoptional and may be disabled at your discretion. If you prefer not to use AI-generated suggestions or processing features, you may simply refrain from accessing those tools. Where applicable, account-level controls may be provided to disable certain AI-powered capabilities.
For additional opt-out or data removal requests related to AI activity, please contact us atprivacy@texttorrent.comor through the data rights process outlined in "What Are Your Privacy Rights?".
In Short: If you choose to sign in or register using a social media account, we may obtain certain information about you from that account provider.
The Services provided by Text Torrent, INC may allow you to register for an account or log in using your existing credentials from third-party social media platforms, such as Facebook, X (formerly Twitter), or similar providers. When you opt to authenticate using a social media login, we may receive access to certain publicly available profile information from the social media platform in accordance with your privacy settings on that service.
The types of information shared with us may vary depending on the specific social media provider and your individual settings but commonly include:
We use the information provided by social login integrations only for the purposes outlined in this Privacy Policy, including user authentication, account creation, personalization of your experience, and to facilitate communications with you related to your use of the platform.
Please note that we do not control how third-party social media platforms collect, store, or use your personal data. These providers operate under their own privacy policies and practices, which may include independent tracking and data collection even after you have logged into our Services. We strongly recommend that you review the privacy policies of any third-party platforms you use in connection with our Services to understand your rights and how your information is handled by those entities.
You may disconnect your social media login from your Text Torrent account at any time by adjusting your account settings within our platform, or by contacting us directly atprivacy@texttorrent.com.
In Short: We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.
Text Torrent, INC maintains a data retention policy designed to ensure that personal information is not kept longer than necessary. We will retain your personal data only for the time strictly required to achieve the objectives set forth in this Privacy Notice—such as providing our Services, complying with our legal obligations, resolving disputes, enforcing our agreements, or supporting internal business operations.
Unless a longer retention period is mandated by applicable laws (including tax, regulatory, accounting, or legal compliance), we will not retain personal information for more than three (3) months following the termination or deactivation of a user’s account or cessation of Services.
When your information is no longer needed for business purposes or legal compliance, we will take reasonable steps to either:
In certain cases where immediate deletion is not feasible (for example, where data is contained in system backups or disaster recovery archives), we will securely store and isolate the information from any further processing until deletion becomes possible.
If you have any questions about our data retention practices or would like to request deletion of your personal information, you may contact us at privacy@texttorrent.com.
In Short: We implement both organizational and technical safeguards to help secure your personal information, but no system can guarantee complete protection.
Text Torrent, INC is committed to safeguarding the personal information entrusted to us. To that end, we have implemented a range of commercially reasonable administrative, technical, and physical security measures intended to protect your information from unauthorized access, disclosure, alteration, or destruction. These safeguards include, but are not limited to, encrypted data transmission, access controls, secure servers, and regular system monitoring.
While we make every effort to protect the integrity and confidentiality of your personal data, it is important to acknowledge that no method of transmission over the Internet or electronic storage is entirely secure or impenetrable. Accordingly, we cannot and do not guarantee that your information will be immune from access by hackers, cybercriminals, or other unauthorized parties.
You are responsible for ensuring that any device you use to access our Services is secure and that your login credentials are kept confidential. We encourage you to take proactive steps such as enabling multi-factor authentication (where available), keeping your software up to date, and using only trusted, private networks when accessing our platform.
Transmission of data to and from our Services is done at your own risk. We recommend that you access the platform only within secure environments and notify us immediately atsecurity@texttorrent.comif you suspect any unauthorized access or security breach involving your account.
In Short: We do not knowingly collect or process data from individuals under the age of 18.
Text Torrent, INC does not knowingly solicit, collect, or process personal information from children under the age of 18, nor do we market our Services to minors. By accessing or using our Services, you affirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor who is using the Services with your consent and under your supervision.
If we become aware that personal data from an individual under the age of 18 has been inadvertently collected, we will take immediate steps to deactivate the associated account and securely delete the data from our systems and records. We take the protection of children's privacy seriously and act swiftly upon discovering any unintended collection.
If you believe that we may have unknowingly collected information from a minor under the age of 18, please contact us without delay atprivacy@texttorrent.com, and we will investigate and address the issue promptly.
In Short: Depending on your jurisdiction, you may have specific rights that grant you increased control over your personal information. These rights may vary by U.S. state or international region (such as Canada), and we are committed to honoring them in accordance with applicable privacy laws.
If you reside in certain regions, including but not limited to Canada, you may be entitled to the following rights under local data protection laws:
You may submit a formal request to exercise any of the above rights by contacting us using the information provided in the “How Can You Contact Us About This Notice?” section below. We will assess and respond to your request in accordance with all applicable legal and regulatory obligations.
If we rely on your consent—whether express or implied, depending on your jurisdiction—to process your personal information, you have the right to withdraw that consent at any time. You may do so by contacting us using the details outlined at the bottom of this Privacy Notice. Please note that such withdrawal will not affect the legality of any processing carried out prior to the withdrawal, nor will it affect any processing that is legally permissible without consent.
You may opt out of receiving marketing-related emails, SMS messages, or other promotional content at any time:
Please be advised that even after opting out of promotional communications, you may still receive non-marketing communications from us. These include transactional messages, administrative alerts, service notices, or account-specific correspondence necessary to facilitate your use of our Services.
If at any time you wish to review, update, or delete the information contained within your user account, you may:
Upon receiving a request to delete your account, we will take reasonable steps to deactivate or delete your account from our active systems. However, we may retain certain data as permitted or required by law for purposes such as fraud prevention, regulatory compliance, legal enforcement, or internal recordkeeping.
Most web browsers accept cookies by default. If you prefer, you can usually configure your browser settings to remove or reject cookies. Please note that doing so may limit the availability or functionality of certain features within the Services. For more information, please refer to our Cookie Policy.
If you have additional questions or comments regarding your privacy rights, or need assistance exercising them, please contact us atprivacy@texttorrent.com.
Most modern web browsers, along with some mobile operating systems and applications, include aDo-Not-Track (“DNT”) setting or feature that users can activate to express a preference not to have their online browsing activities tracked. At present, however, there is no uniform standard governing how websites or online services should interpret or respond to DNT signals.
Accordingly, Text Torrent, INC doesnot currently respond to DNT signals or similar mechanisms that automatically communicate a user’s choice not to be tracked online. Should an industry-wide standard or legal requirement for recognizing and responding to DNT signals be formally adopted in the future, we will update this Privacy Notice accordingly and take appropriate measures to comply.
Certain jurisdictions, including California, require us to disclose how we respond to such browser-based DNT signals. Because no consensus has been reached on how DNT signals should be interpreted, we are unable to honor them at this time.
In Short: If you reside in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may be entitled to specific rights regarding the collection, use, and disclosure of your personal information.
In the past twelve (12) months, we have collected the following categories of personal information:
| # | Category | Examples | Collected |
|---|---|---|---|
| 1 | A. Identifiers | Name, alias, postal address, telephone number, unique personal identifier, email addressto | Yes |
| 2 | B. Personal Information (California Customer Records statute) | Contact data, billing addresses, payment methods, business details | Yes |
| 3 | C. Protected classification characteristics | Age, gender, ethnicity, disability, and similar data | No |
| 4 | D. Commercial Information | Transaction records, credit usage, subscription history | Yes |
| 5 | E. Biometric Information | Fingerprints, voiceprints, facial recognition | No |
| 3 | Yes | ||
| 6 | F. Internet or Network Activity | Device/browser details, clickstream data, campaign activity | Yes |
| 7 | G. Geolocation Data | Approximate device location (based on IP) | Yes |
| 8 | H. Audio, Electronic, or Similar Information | Customer service recordings, call logs | Yes |
| 9 | I. Professional/Employment Information | Job title, business contact details (when applicable) | Yes |
| 10 | J. Education Information | Student records | No |
| 11 | Yes | ||
| 12 | K. Inferences | Profiles based on user behavior or preferences | No |
| 13 | L. Sensitive Personal Information | Government-issued IDs, biometric data, passwords | No |
We may collect additional information when you engage with us, including through customer support, forms, surveys, or interactive features on the Services.
You can review the sections “What Information Do We Collect?” and “How Do We Process Your Information?” for more context regarding our collection, use, and retention practices.
We do notsell, share, rent, or disclose your personal information to third parties. All processing is performed internally for purposes that serve our platform functionality, security, and customer service operations.
Depending on your residency, you may have one or more of the following rights:
To make a request, contact us atinfo@texttorrent.com or follow the directions provided on our website. We may ask for verification before acting on your request, to confirm your identity and to ensure the security of your data.
If you are using an authorized agent, additional verification may be required, including signed authorization.
If we decline your request, you may submit an appeal by emailing us atinfo@texttorrent.com.We will provide a written explanation of our decision and outline next steps, including your ability to contact your state attorney general if you are unsatisfied.
California residents may request a disclosure of information about any sharing of personal data with third parties for direct marketing purposes (if applicable) once per year, free of charge. Currently, Text Torrent, INC does not disclose such information for direct marketing purposes. If this changes in the future, such disclosures will be made available upon request toinfo@texttorrent.com.
In Short: Yes, we will update this Privacy Notice as necessary to comply with applicable laws and evolving business practices.
We may revise this Privacy Notice from time to time. The updated version will be identified by a revised "Last Updated" date at the top of the notice, and it will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you by prominently posting a notice of such changes on our Services or, where required by law, by directly sending you a notification.
We encourage you to review this Privacy Notice periodically to remain informed about how we protect your personal information.
If you have questions or comments about this Privacy Notice, you may contact us by email atinfo@texttorrent.comor by mail at:
Text Torrent, INC
800 3rd Avenue FRNT A #1337
New York, NY 10022
Depending on the laws applicable in your country or state of residence within the United States, you may have the right to request access to the personal information we have collected from you, receive details about how we have processed it, correct any inaccuracies, or request the deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. Please note that these rights may be subject to limitations as permitted by applicable data protection laws
To exercise any of these rights, please submit a Data Subject Access Request by contacting us atinfo@texttorrent.com.We will evaluate and respond to your request in accordance with the requirements and timelines set forth under applicable privacy laws.
